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Questions, answered

Everything you need to know before you shop. Can't find your answer? Send a message and I'll get back to you within 24 hours.

01How do I get my template after purchase?
Every template is delivered as an instant digital download. Once your order is complete, you'll get a download link on the confirmation page and in your email, plus access anytime through your account under “Downloads.”
02Do I need Canva Pro to edit my template?
Most templates work with a free Canva account. Some designs use premium Canva elements that require Canva Pro (which offers a free trial). This is noted on the product page if it applies.
03Can I use these templates for my business?
Yes! All templates come with a commercial use license, so you can customize them and use them for your own brand, business, or clients' projects.
04Do you offer custom designs?
Yes! Reach out through the form above and select “Custom design.” Tell me what you're looking for, your style and color preferences, and how you plan to use it, and I'll create something made just for you.
05What's your refund policy?
Because these are instant digital downloads, all sales are final and refunds aren't available once a file has been delivered. If something's wrong with your download, reach out and I'll make it right.
06I'm having trouble downloading or editing my file.
Send a message using the form above with your order number and I'll get it sorted quickly.